Privacy Policy

1. Introduction

BankPDFExcel Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We may collect the following types of information:

• Account Information: Email address, name, and password when you register
• Usage Data: Information about how you use our service
• Uploaded Documents: PDF files you upload for conversion
• Payment Information: Billing details processed securely by our payment provider
• Technical Data: IP address, browser type, device information

3. How We Use Your Information

We use collected information to:

• Provide and maintain our service
• Process your document conversions
• Manage your account and subscriptions
• Send you service-related communications
• Improve service reliability using aggregated operational metrics
• Detect and prevent fraud or abuse

4. Document Processing

Documents you upload are processed securely using encrypted connections. Uploaded PDFs are used only to perform the requested conversion and are not used to train public AI models. The application is designed to process files in memory and not intentionally persist uploaded bank statement PDFs after conversion.

5. Data Security

We implement industry-standard security measures to protect your data, including SSL/TLS encryption for data in transit, encrypted storage for data at rest, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with:

• Service providers who assist in operating our service
• Payment processors for billing purposes
• Law enforcement when required by law

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our service is used. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@bankpdfexcel.com